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Slow backup speed

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We are using netbackup 7.6.1 on a windows 2008 master server. Backups run fine except on two windows 2012 R2 physical servers. The speed we are getting is about 500 kb/sec.

Any idea what to look for? These are relatively small servers (less than 500 MB).

Thnaks

Paul


Netbackup 7.1 not backing up ZFS filesystem on solaris 10.

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Hi All, 

I have NBU environment with NBU7.1.0.4.

Many of Solaris clients are having ZFS filesystem on solaris.

Many of the ZFS filesystems are getting backed up but some are getting missed.

Anyone faced this issue , please share some solutions.

Optimized duplication failure

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dda01 => dda02 ( Being replicated via Data Domain replication option for long)

Both DD690 ,  OS -  5.2.3.0-380917, OST - 2.5.1.0-326737, Servers - Winodws 2008 R2 SP1

All hostname and IP's are mentioned in the host setting on the DD

Updated the Flag OptimizedImage recently on both dda01 and dda02 volume presented to NetBackup. Also changed the ddboost user password recently & updated the same on media servers

NBU Logs in Breif:

While performing duplication NetBackup says - Initiating optimized duplication from @aaagd to @aaah4 ; but it ends up - image open failed: error 2060046: plugin error; and optimized duplication failed, media open error (83)

Error Log from  dda02
TIME.492 (tid 0x2aaaaae1cc90): ostcreate: error 13
TIME.501 (tid 0x2aaaaae178e0): ddboost-<172.25.18.254-56538>: ddboost_api ERROR: ddp_open_file() failed for File: dda02vol/client_1433257201_C2_F1_R5:1433257201:Test-Backup:4:1::, Err: 5034-nfs create failed (nfs: Permission denied)
TIME.502 (tid 0x257cfc0): NOTICE: ddboost-<172.25.18.254-56538>: plugin ERROR: C:\Program Files\Veritas\NetBackup\bin\\ost-plugins\libstspiDataDomain.dll:stspi_create_image_do STS_EPLUGIN [DDErrNo = 5034 (the user has insufficient privilege)] pathname =dda02vol/client_1433257201_C2_F1_R5:1433257201:Test-Backup:4:1::
 

netbackup backup job pause and resume

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I started a backup job in off time data backup over the network and due to some reason it is not completed in my off time now I want backup job is suspend at specific time and again resume job from where it suspend. Please guide me how can I configure backup to do this.

Netbackup backup retention

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Hi All,

I have backup requirement for a dev system which i need to keep only 2 days as retention. Is there any option which we can override default retentions in netbackup 7.5

Master Server: Windows2008r2

Cleint: Windows 2008r2

Regards,

Kiran

media write error (84) in VMWare Backup.

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Hi 

have observed that my VMware Backups are getting failed with error media write error (84), we are using netbackup 7.6.1.1 on windows 2008 R2 Enterprise 64 bit Platform.

please find the job details below

6/6/2015 9:07:39 AM - Info nbjm(pid=22060) starting backup job (jobid=611356) for client PBAD-DC2, policy VMWare_Daily_SAN_Backup, schedule Daily  
6/6/2015 9:07:40 AM - estimated 31632424 Kbytes needed
6/6/2015 9:07:40 AM - Info nbjm(pid=22060) started backup (backupid=PBAD-DC2_1433570859) job for client PBAD-DC2, policy VMWare_Daily_SAN_Backup, schedule Daily on storage unit Netbackup_StorageUnit using backup host pbad-netbackup.pbad.sbg.com.sa
6/6/2015 9:07:40 AM - started process bpbrm (4832)
6/6/2015 9:07:41 AM - Info bpbrm(pid=4832) PBAD-DC2 is the host to backup data from     
6/6/2015 9:07:41 AM - Info bpbrm(pid=4832) reading file list for client        
6/6/2015 9:07:42 AM - Info bpbrm(pid=4832) accelerator enabled           
6/6/2015 9:07:45 AM - Info bpbrm(pid=4832) starting bpbkar32 on client         
6/6/2015 9:07:45 AM - connecting
6/6/2015 9:07:45 AM - connected; connect time: 0:00:00
6/6/2015 9:07:46 AM - Info bpbkar32(pid=21892) Backup started           
6/6/2015 9:07:47 AM - Info bpbkar32(pid=21892) accelerator enabled backup, archive bit processing:<disabled>       
6/6/2015 9:07:47 AM - Info bptm(pid=1148) start            
6/6/2015 9:07:47 AM - Info bptm(pid=1148) using 524288 data buffer size        
6/6/2015 9:07:47 AM - Info bptm(pid=1148) setting receive network buffer to 2098176 bytes      
6/6/2015 9:07:47 AM - Info bptm(pid=1148) using 128 data buffers         
6/6/2015 9:07:48 AM - Info bptm(pid=1148) start backup           
6/6/2015 9:07:50 AM - begin writing
6/6/2015 9:09:18 AM - Info bpbkar32(pid=21892) INF - Transport Type =  nbd      
6/6/2015 9:09:34 AM - Critical bptm(pid=1148) A portion of data to be included from a previous backup (backupid = PBAD-DC2_1432943456, offset = 350832640, length = 131072) has incorrect checksum (calculated checksum from backup image 5a7a8e94f27c3c162e8c867b44df2cda1c09868b, expected checksum aa80546d788b65a523243bd49e5544e1d4163e9e)
6/6/2015 9:09:34 AM - Critical bptm(pid=1148) image write failed: error -1: plugin error      
6/6/2015 9:09:47 AM - Error bptm(pid=1148) cannot write image to disk, Invalid argument      
6/6/2015 9:09:47 AM - Info bptm(pid=1148) EXITING with status 84 <----------        
6/6/2015 9:09:47 AM - Error bpbrm(pid=4832) from client PBAD-DC2: ERR - tar file write error (14)   
6/6/2015 9:09:48 AM - Info bpbkar32(pid=21892) accelerator sent 0 bytes out of 0 bytes to server, optimization 0.0% 
6/6/2015 9:09:49 AM - Info bpbkar32(pid=21892) bpbkar waited 11 times for empty buffer, delayed 651 times.   
6/6/2015 9:09:50 AM - Info pbad-netbackup.pbad.sbg.com.sa(pid=1148) StorageServer=PureDisk:pbad-netbackup.pbad.sbg.com.sa; Report=PDDO Stats for (pbad-netbackup.pbad.sbg.com.sa): scanned: 342792 KB, CR sent: 13062 KB, CR sent over FC: 0 KB, dedup: 96.2%, cache disabled
6/6/2015 9:09:50 AM - Error bpbrm(pid=4832) could not send server status message       
6/6/2015 9:09:51 AM - Critical bpbrm(pid=4832) unexpected termination of client PBAD-DC2        
6/6/2015 9:10:01 AM - Info bpbkar32(pid=0) done. status: 84: media write error       
6/6/2015 9:10:01 AM - end writing; write time: 0:02:11
media write error (84)

How to replicate backup images to DR manaully as replication job has been cancelled

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In our backup environment, we are using AIR to replicate the backup images from primary master server to DR backup master through SLP. i would like to mention that DR master server also backing up few servers of that Location.

Few days back due to some issue, we had to recycle the primary backup master server due to which all replication jobs on primary master server has been cancelled.

Now i got restore request on DR servers that needs to be initiated from DR master server but the sourse server is backing up though primary site. I checked that we have the backup data on primary site but that was not replicated to DR due to master server recycle.

How can i identify the backup images of perticular server which did not replicated to DR on that perticular date on which we recycled the master server and how we can push that backup images to DR master server manually.

some files are not restored after BMR restore

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Hi Experts,

I used below commands to create "/var/images" on my NBU client and I created three VMs under "/var/images".

/sbin/lvcreate -L1900G -n images vg00

/sbin/mkfs.ext4 /dev/vg00/images

/bin/mkdir /var/images

vi /etc/fstab add below line

/dev/vg00/images /var/images ext4 defaults 1 2

/bin/mount -a

/bin/df -h /var/images

My NBU client is redhatlinux65 server. My NBU master server is also redhatlinux65 server.

While preparing to restore using media boot, an info poped up:

Untitled.png

After BMR restore completed, Checking filesystem failed. After reboot, I can't login to my NBU client from my laptop, can only login via iLO.

Via iLO, I checked that /var/images/* is not restored, there is only directory /var exists and there is nothing in it.

Can anyone told me what's wrong? Thanks in advance!

checking filesystem.png

Regards,

Lacey


Backup Folder Details.

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We hvbe a windows server 2k8 R2 in our envirement which acts as a backup server.The backup software on backup server is veritas netbackup 6.5.6.We have both windows as well as UNIX clients in our envirement.

I recently came across an issue " Backup of Server ABC Partially compleated with error code 1".I need to know below 3 things.

1. Reason of this error.

2.How do i fix this error.

3. How can i check that which folders are backed up and which are missed..

Robot Inventory

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Hello Experts,

I moved some media's from one slot to another slots. Do we need to Inventory the robot in this case?

If yes

why is it required? what if we dont inventory the robot in this case?

Thanks & Regards,

1434116262

duplication to tape

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Hello, 

I am running Netbackup 7.6.0.1 and I configured MSDP diskpools, all the backups go to disk. Later it is duplicated to tape. But there is my problem. Duplication is very slow and it never ends. Sometimes I have more then 100 jobs in that queue which never seem to go so I just cancel them. Is it not possible to have more then one duplication jobs to the same tapedrive? My library has only one tapedrive. Also I see that the tape gets mounted over 100 times and they are in use for just a month. Is there a way to speed up the duplication process? 

I always thought the images in a MSDP-pool are optimized and they should go to tape fast. 

Any thoughts? 

Regards,

Rob

slow flashbackup of VM

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Hello,

We have a slow backup situation while attempting to backup a drive a VM in a flashbackup policy. The VM drive is 4 TB (1.8 TB used) RDM LUN.The backup is running extremely slow  2-3 MB/Sec having backed up just 220 GB is over 20hrs, at this speed the backup is never going to complete in time. I have adjusted the read buffer ( followed the technote mentioned below) changing it from 32 to 1024 and then 2048 but it has made no difference. Please suggest if there's anything that I can do to improve the speed.

Netbackup Master & Media Server : 7.6.0.3 Version on Windows 2008 R2
Client:  7.6.0.3 on Windows 2008 R2

https://support.symantec.com/en_US/article.HOWTO99...

Thank You

Brand new LTO6 media appears as complete and the drives path goes to down

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Hi,

I'm not sure what's going on here. We are having the following issue with brand new LTO6 tapes.

A llitle bit of history. We have an infrastructure with LTO5 Tapes and TD5 drives, and two TD6 drives. So, we have just began to use LTO6 tapes. The policy storaged for the policy you can find in the description, was modified to use LTO6 tapes and it works fine. It only takes the LTO6 tapes. Those tapes goes to the TD6 drives as they should, but then, nothing works as expected. There is a robot operation failed, the tape appear as complete and finally, the paths on the drive, goes down.

The behaviour for the LTO5 tapes seems to be fine, so there must be some kind of misconfiguration related with the LTO6 that we are missing.

Here is the log for the operation

06/12/2015 13:16:07 - Info nbjm (pid=30646) starting backup job (jobid=215348) for client netappd1, policy _nd1_ndmp_zimbra_snaps_cat1, schedule _nd1_ndmp_zimbra_snaps_cat1_full
06/12/2015 13:16:07 - Info bpbrm (pid=7446) netappd1 is the host to backup data from
06/12/2015 13:16:07 - Info bpbrm (pid=7446) reading file list from client
06/12/2015 13:16:07 - Info bpbrm (pid=7446) starting ndmpagent on client
06/12/2015 13:16:07 - Info ndmpagent (pid=7448) Backup started
06/12/2015 13:16:07 - Info bpbrm (pid=7446) bptm pid: 7449
06/12/2015 13:16:08 - Info bptm (pid=7449) start
06/12/2015 13:16:08 - Info bptm (pid=7449) using 256 data buffers
06/12/2015 13:16:08 - Info bptm (pid=7449) using 65536 data buffer size
06/12/2015 13:16:08 - Info bptm (pid=7449) start backup
06/12/2015 13:16:08 - Info bptm (pid=7449) Waiting for mount of media id TZ0151 (copy 1) on server scibkd02.
06/12/2015 13:16:07 - Info nbjm (pid=30646) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=215348, request id:{6BC1528A-10F4-11E5-B0BE-79A0A52EEE2F})
06/12/2015 13:16:07 - requesting resource stu_netappd1
06/12/2015 13:16:07 - requesting resource scibkd01.NBU_CLIENT.MAXJOBS.netappd1
06/12/2015 13:16:07 - requesting resource scibkd01.NBU_POLICY.MAXJOBS._nd1_ndmp_zimbra_snaps_cat1
06/12/2015 13:16:07 - Waiting for scan drive stop IBM.ULTRIUM-TD6.001, Media server: scibkd02
06/12/2015 13:16:07 - granted resource  scibkd01.NBU_CLIENT.MAXJOBS.netappd1
06/12/2015 13:16:07 - granted resource  scibkd01.NBU_POLICY.MAXJOBS._nd1_ndmp_zimbra_snaps_cat1
06/12/2015 13:16:07 - granted resource  TZ0151
06/12/2015 13:16:07 - granted resource  IBM.ULTRIUM-TD6.001
06/12/2015 13:16:07 - granted resource  stu_netappd1
06/12/2015 13:16:07 - estimated 609758707 kbytes needed
06/12/2015 13:16:07 - Info nbjm (pid=30646) started backup (backupid=netappd1_1434107767) job for client netappd1, policy _nd1_ndmp_zimbra_snaps_cat1, schedule _nd1_ndmp_zimbra_snaps_cat1_full on storage unit stu_netappd1
06/12/2015 13:16:07 - started process bpbrm (pid=7446)
06/12/2015 13:16:07 - connecting
06/12/2015 13:16:07 - connected; connect time: 0:00:00
06/12/2015 13:16:08 - mounting TZ0151
06/12/2015 13:16:17 - Error bptm (pid=7449) error requesting media, TpErrno = Robot operation failed
06/12/2015 13:16:19 - Warning bptm (pid=7449) media id TZ0151 load operation reported an error
06/12/2015 13:16:19 - current media TZ0151 complete, requesting next media Any
06/12/2015 13:16:52 - Waiting for scan drive stop IBM.ULTRIUM-TD6.000, Media server: scibkd02
06/12/2015 13:16:53 - Info bptm (pid=7449) Waiting for mount of media id TZ0151 (copy 1) on server scibkd02.
06/12/2015 13:17:01 - Error bptm (pid=7449) error requesting media, TpErrno = Robot operation failed
06/12/2015 13:16:53 - granted resource  TZ0151
06/12/2015 13:16:53 - granted resource  IBM.ULTRIUM-TD6.000
06/12/2015 13:16:53 - granted resource  stu_netappd1
06/12/2015 13:16:53 - mounting TZ0151
06/12/2015 13:17:04 - Warning bptm (pid=7449) media id TZ0151 load operation reported an error
06/12/2015 13:17:04 - current media TZ0151 complete, requesting next media Any
06/12/2015 13:17:37 - Error bptm (pid=7449) NBJM returned an extended error status: All compatible drive paths are down but media is available (2009)
06/12/2015 13:17:37 - Error ndmpagent (pid=7448) NDMP backup failed, path = UNKNOWN
06/12/2015 13:17:37 - Info bptm (pid=7449) EXITING with status 252 <----------
06/12/2015 13:17:37 - end writing
An extended error status has been encountered, check detailed status  (252)

Cheers.

CSG

Replication takes so long from 5220 to win2012r2

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A quick overview of my setup.  Primaster (main master server ) backing up data to media server. This SLP will then a 'replication" runs to another 5220 (drmaster) . both 5220 are on 7.6.0.3.   This drmaster's SLP imports from primaster and then will 'replicate' to the 2nd DR site which is a site out of state we just set up. its windows 2012 r2 server  running  7.6.1.1   

there are 2 servers in my domain that the images just take forever to send to the windows site.  From primaster  to the drmaster (5220's) is performed timely, but they are on SAN.  once the drmaster sends to the windows DR site, which is over IP.....is where the problem starts.   

the confusing thing is that i have other servers images that are larger and complete just fine. of course it took a few hours, but the 2 I am question has been running for days.  i had images already loaded (seeding) and have canceled the replication and let another start. But nothing changes.

any ideas on what i can check or do?

Media server installation fails due to IP address name resolution

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Hi

Master server is running on Windows 2008 R2 Standard.

During the installation of NBU on a Linux 6 RedHat server (Media Server), it failed at the end due to Name resolution issue. It asked to run the following command to see if correct information is cached; /bpclntcmd -hn server

When i ran this command, i see that it has cached the wrong IP address, its the one i had before i changed it. So to correct it i am trying to clear the cache by running following command:

/bpclntcmd -clear_host_cache

It still does not do anything, the wrong IP address remains there. Would apprecitate if someone could help me out with this. Thanks in advance.


Netbackup Tape drive path go down as 2 policies are activated from same NDMP client

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Hi,

We have a ploblem of IBM Tape drive path ( from netbackup side) go down when 2 policies activated from same NDMP client. We use NetApp filer as NDMP clients and tape drives are directly zoned to NetApp filers and using 3-way NDMP backups. Recently upgraded to Windows 2012 R2 and Netbackup 7.6.0.4.

Any help appreciated.

How to change the imported status of the tape?

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Because the system time is changed, all the tapes are expired. some tapes are passed through the import command, but the new backup image can not be written to these tapes.
These imported status tapes can only be reused for lable again?
who can help me ?

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FS getting full

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Hi,

Frequently my file system for /usr/openv getting filled up

When I check the size of largest folder,its the below,

/usr/openv/netbackup/db/error

root@xxx # ls -ltr
total 36283506
-rw-------   1 root     root           0 Apr  2  2012 errordb.lock
-rw-rw-rw-   1 root     bin      922413949 Jun  3 18:11 cbu_1433282400
-rw-------   1 root     root     1224135020 Jun  3 23:59 log_1433282400
-rw-rw-rw-   1 root     bin      958976021 Jun  4 18:09 cbu_1433368800
-rw-------   1 root     root     1258733979 Jun  5 00:00 log_1433368800
-rw-rw-rw-   1 root     bin      810488323 Jun  5 18:09 cbu_1433455200
-rw-------   1 root     root     1005550085 Jun  5 23:59 log_1433455200
-rw-rw-rw-   1 root     bin      837801262 Jun  6 18:07 cbu_1433541600
-rw-------   1 root     root     1143083388 Jun  6 23:59 log_1433541600
-rw-rw-rw-   1 root     bin      823695597 Jun  7 18:07 cbu_1433628000
-rw-------   1 root     root     1135862837 Jun  7 23:59 log_1433628000
-rw-rw-rw-   1 root     bin      872670995 Jun  8 18:09 cbu_1433714400
-rw-------   1 root     root     1181701600 Jun  8 23:59 log_1433714400
-rw-rw-rw-   1 root     bin      819183564 Jun  9 18:08 cbu_1433800800
-rw-------   1 root     root     1144596256 Jun 10 00:00 log_1433800800
-rw-rw-rw-   1 root     bin      780465795 Jun 10 18:08 cbu_1433887200
-rw-------   1 root     root     1073517248 Jun 11 00:00 log_1433887200
-rw-rw-rw-   1 root     bin      853780494 Jun 11 18:10 cbu_1433973600
-rw-------   1 root     root     1193046175 Jun 11 23:59 log_1433973600
lrwxrwxrwx   1 root     bin           44 Jun 12 00:00 daily_messages.log -> /usr/openv/netbackup/db/error/log_1434060000
-rw-------   1 root     root     528080055 Jun 12 13:10 log_1434060000

Can the older date cbu_ & log_ files can be deleted ?Will it cause any NB instability ?

If yes kindly advise a alternate

NOTE : I cannot go for FS additional space,as recently I got around 30GB added and they said further expansion is not possible

RMAN control file backup failure

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Hello all,

We are observing a strange scenario. For the RMAN backup, we are not seeing any failures at NBU end, but the DBA's are getting the following alert:

RMAN-00571: ===========================================================

RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============

RMAN-00571: ===========================================================

RMAN-03009: failure of Control File and SPFILE Autobackup command on ch01 channel at 06/13/2015 13:32:24

ORA-19506: failed to create sequential file, name="c-2981266559-20150613-00", parms=""

ORA-27027: sbtremove2 returned error

ORA-19511: Error received from media manager layer, error text:

   Failed to remove, c-2981266559-20150613-00, from image catalog

Please can you guide me for which logs to check to unerstand the error and how to resolve this?

i am not getting any error at NBU end.

NBU master-Appliance 5230: 7.6.0.2

NBU media-Appliance 5230: 7.6.0.2

Client: LINUX red hat 5.6: 7.6.0.2

i have been looking for hints on all oracle and NBU forums and articles but not a clue.

please help.

Thanks,

Anish

NetBackup Export Client Files \ Catalog

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I do not need a solution (just sharing information)

You want to export files from Client Catalog (NetBackup 7.6 *) to know what you have 

For Example : 

i was need a Verint Files to know What Days we have a record track ( phone recording ) 

from the beginning we start back up end record and all the fail we not backed up 

the script cod for nbu on master : 

bplist -C (Client\Host we backedup ) -t 13 -b -R -l -I -s mm/dd/yyyy -PI "example*.jar*"> c:\nbu.txt

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