MSEO restoration -LTO 4 tapes getting error in LTO5 drives

Hi Friends,

Currently we are taking the backup with MSEO option with following details:

OS: Sun Solaris 5

MSEO : 6.1.3

NBU: 7.1.0.4  

Role: (Master and media server)

Tape library: SL500

Drives: LTO-4 & LTO -3

We have installed MSEO in another Solaris Media server, it has LTO 5drives and enabled  them as MSEO drives.

 And Started the restore  with LTO -3 and 4 Tapes.

1. We are able to restore data from LTO -3 tapes. ( Both MSEO and NON-MSEO data)
2. Also able to restore the NON MSEO data from LTO-4 tape
3. However, not able to restore MSEO data from LTO-4 tapes. The following error reported;

“tpperror: Robotic operation failed”

After confirmed that the drives are working fine. Again tried the restore , still it’s failing with above error.

Friend,

Do you have any idea to resolve this issue?

Awaiting your suggestions and thoughts………

NiceN…