I need a solution
Config:
All Windows OS.
S002 - Master
S003 - Media Server - with locally installed mhVTL Robot & 2 hcart Drives.
S004 - Media Server - with S003 mhVTL Robot & 2 hcart Drives.
Issue:
NetBackup keeps on trying to mount the Media in drives for S004, but fails and Downs the drives.
Event log:
TLD(0) [3088] timed out after waiting 845 seconds for ready, drive 3.
Operator/EMM server has DOWN'ed drive IBM.ULT3580-TD4.002 (device 0)
Diagnostics:
Robtest on S003 alreasy shows that Media is in the Drive.
s d
drive 1 (addr 1) access = 1 Contains Cartridge = yes
Source address = 1055 (slot 32)
Barcode = T00041L4
drive 2 (addr 2) access = 1 Contains Cartridge = no
drive 3 (addr 3) access = 1 Contains Cartridge = yes
Source address = 1074 (slot 51)
Barcode = T00060L4
drive 4 (addr 4) access = 1 Contains Cartridge = no
READ_ELEMENT_STATUS complete
Detailed status for Backup job –
09/01/2013 09:35:28 - Info bpbrm (pid=3980) telling media manager to start backup on client
09/01/2013 09:35:28 - Info bptm (pid=304) using 65536 data buffer size
09/01/2013 09:35:28 - Info bptm (pid=304) using 12 data buffers
09/01/2013 09:35:29 - Info bpbrm (pid=3876) S004-nbu is the host to backup data from
09/01/2013 09:35:30 - Info bpbrm (pid=3876) sending bpsched msg: CONNECTING TO CLIENT FOR S004-nbu_1378008324
09/01/2013 09:35:30 - Info bpbrm (pid=3876) start bpbkar32 on client
09/01/2013 09:35:30 - Info bptm (pid=304) start backup
09/01/2013 09:35:30 - Info bptm (pid=304) Waiting for mount of media id 0060L4 (copy 1) on server s004-nbu.
09/01/2013 09:35:30 - connecting
09/01/2013 09:35:30 - connected; connect time: 0:00:00
09/01/2013 09:35:31 - mounting 0060L4
09/01/2013 09:35:34 - Info bpbkar32 (pid=2740) Backup started
09/01/2013 09:35:34 - Info bpbrm (pid=3876) Sending the file list to the client
09/01/2013 09:54:21 - Error bptm (pid=304) error requesting media, TpErrno = Robot operation failed
Log from -
C:\Program Files\VERITAS\NetBackupdb\media\drives\drive_IBM.ULT3580-TD4
MODE = 0
TIME = 1378008330
MASTER = s002-nbu
SR_KEY = 0 1
PATH = {3,0,0,1}
MEDIA = 0060L4
REQID = -1378003663
ALOCID = 180
RBID = {7494A4EA-3C6C-4A45-B46B-ACA46CE11B12}
PID = 304
FILE = C:\Program Files\Veritas\NetBackup\db\media\tpreq\drive_IBM.ULT3580-TD4.002
DONE
Media Server bptm log : http://sdrv.ms/15htQ2Z (outlook.com skydrive)