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Logging Backups & Services

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I need a solution

I am listening through the education portion of Netbackup 7.5 regarding the logging portion of backups. I have a VM backup with a physical client install that runs backups and kicks out a buffering error : 
 

8/23/2013 10:53:47 AM - Info bptm(pid=4632) waited for full buffer 8846 times, delayed 15519 times

 

the backup does complete, but i am trying to proactively resolve why this is happening as this caused backups to fail a few days ago. 

I have enabled logging from the master to client properties tab and restarted the services on the client. My question is, what log files would be relevant to find for this solution. I was thinking bptm would be the process as this is what is kicking the notice out, however i do not see a folder being generated on the client. 

 

very new to the NBU enviornment, apologies on the basic question.

 

Thanks,

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