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Media Id mismatch

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I need a solution

Hi All,

We are performing restore from old tape. Tape was used for backup with 2.3.4.5.6.7 media generation rule. Now it's showing with 1.2.3.4.5.6 media generation rule. We have recalled tape from offsite and it's in library but it's showing with new media rule and in scratchpool. but when I checked the tape in media tab I can see two different tapes one with old rule with data within it and with new rule which is scratch now.

Could you please help us to resolve this issue as our restore is not working due to this issue.

No change in environment.

Netbackup version 7.1.

Thanks,

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