Hello Guys,
Hope you all being good.
I have NetBackup environment where a dedicated Assest Management team takes care of the procurement, renewal and purchasing of licenses w.r.t our NBU. The guys are getting reminders that some of the licenses as per the Symantec Sales Order Certificate are going to expire next month in Sep-2015.
They are really not sure whether those licenses listed in Symantec Sales Order certifcate are currently being used in our NBU environment or not.
They have come to the Operations team to assist them with this information if these licenses/license keys are really in use.
They have given us Symantec Sales-Order certificate which lists the customer information, sales order number, and license keys along with quantities purchased. But I am unable to find any of such license keys which are listed in the certificate in the bpminlicense command output.
C:\Program Files\VERITAS\NetBackup\bin\admincmd>bpminlicense -list_keys -verbose
1) I would like to know if I am looking at the right place or Am I doing something wrong here?
2) Are the license keys listed in bpminlicense command output are the only ones in use in current environment ?
3) Shouldn't the ones listed in Sales-order certifcate match the ones in bpminlicense command output?
4) How is this possible that none-of the licenses keys listed in Sales-order certficate matches the one in bpminlicense output ?
5) Or is there any other command/output/screen I should look out for which shows me whether the ones listed in Sales-order certficate are indeed in use or not ?
I have faded-away customer sensitive info in above snapshot for the purpose of anonymity.
Please assist on priority.